Privacy Notice

Last updated: October 2025

1. Who we are:

This website is operated by Foster Studio, a small picture restoration business based in the United Kingdom.
We take your privacy seriously and are committed to protecting your personal information.

You can contact us at:

Email        simon@fosterstudio.co.uk
Tel             07976 327397
Address    9B Old Square, Warwick, CV34 4RA

2. What personal data we collect

We may collect:

• Contact details – such as your name, email address, phone number, or postal address, when you contact us.
• Project information – details about your restoration enquiry, including images or descriptions of your artwork.
• Website usage data – limited technical data (e.g. IP address, browser type) collected automatically to help us improve the site.

We do not collect or store any payment information online. Payments are handled offline (e.g. by bank transfer or in person).

3. How we use your information

We use your information to:

• Respond to your enquiries and provide quotes.
• Carry out picture restoration work.
• Maintain our business records and customer communications.
• Comply with legal or tax obligations.

We do not share your personal information with others unless required by law or with your consent.

4. Legal basis for using your data

We only process your data when we have a legal reason to do so, including:

• To perform a contract (e.g. to complete restoration work you’ve requested).
• To comply with legal obligations (e.g. bookkeeping).• For legitimate business interests, such as managing enquiries and maintaining records.

5. Cookies and website data

• Our website may use minimal cookies or analytics tools to understand how visitors use the site.
• You can disable cookies in your browser at any time.
• We do not use cookies for advertising or marketing purposes.

6. How we protect your data

We use appropriate security measures to protect your personal information, including password-protected devices and secure storage for digital and physical records.

7. How long we keep your data

We only keep personal data for as long as necessary:

• Enquiries: up to 12 months after your last contact.
• Customer and project records: up to 6 years (for tax and accounting purposes).

8. Your rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion
• Object to or restrict how your data is used
• Withdraw consent (if you’ve given it)

If you’d like to exercise these rights, contact us at simon@fosterstudio.co.uk.
If you’re unhappy with how we handle your data, you can contact the
Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. Changes to this notice

We may update this privacy notice occasionally. The latest version will always be posted here with the updated date.